Korea Communications Agency (KCA) said on Jan. 28 that a satisfaction survey of users of its electromagnetic field meter rental service found more than 90 percent of respondents said they were satisfied.

KCA has run the electromagnetic field meter rental service jointly with the Ministry of Science and ICT since 2022. The rental meters it developed meet International Telecommunication Union (ITU) recommendations and ensure reliability at a level similar to precision measurements. Users can directly check electromagnetic field levels, relative to human protection standards, emitted from mobile base stations and indoor WiFi routers.

The latest survey was conducted online from last month’s Jan. 8 to 26 to gauge satisfaction and identify areas for improvement among service users. Of 968 respondents, the sense of safety on electromagnetic fields improved from an average level of 49.1 points to a level of not feeling uneasy at 77.1 points. Satisfaction with the rental service was very satisfied at 90.6 percent. KCA said 96.0 percent of users said they would recommend the service.

Users can apply for the rental service on KCA’s electromagnetic field safety information website. The maximum rental period is 1 week. KCA operates a control system to monitor rental measurement results in real time. If levels exceed human protection standards, it also provides precision measurements and consulting to reduce electromagnetic field exposure. Applicants also receive a report that comprehensively analyses changes by frequency band and time period.

KCA said it plans to focus efforts on adding more measuring equipment, expanding promotion of the rental service and producing video explanatory materials, based on improvement items identified in the survey.