DigitalX has moved to tighten management of “high-risk transactions” in which manual employee work is involved, including airdrops, event rewards and mistaken transfers.

DigitalX said on Oct. 22 it carried out “second-half 2026 compliance training” for all employees.

The training, hosted by the risk management division on Oct. 21, focused mainly on “the importance of preventing accidents involving high-risk transactions.”

High-risk transactions refer to transactions with a high likelihood of errors because non-automated work by employees is involved in the process of moving assets at users’ request, including airdrops, payments of event rewards, cancellation of payments, and inheritance and mistaken transfers.

The training was arranged as calls grew across the industry to strengthen related management, including after the Digital Asset eXchange Alliance (DAXA) reflected control procedures for high-risk transactions in its best-practice standards for risk management in July.

The training covered handling procedures by type of high-risk transaction, approval standards for paying event rewards, operation of separately managed accounts, internal and external reporting systems in case of accidents, and recent industry accident cases.

It also reviewed internal control measures to prevent mispayments and overpayments, including procedures to separate management accounts by payment purpose and to separate the drafting department from the executing department, and a step-by-step approval system based on payment size.

It also introduced a step-by-step response system in case of an accident, including immediate reporting to the department head and chief risk officer, followed by reporting to financial authorities and sharing with DAXA after initial measures such as bulk cancellation of erroneous transactions and blocking deposits and withdrawals.

The training also included dispute cases related to mispayments and event rewards. DigitalX shared with employees that if safety measures such as input controls and dual approval (Maker-Checker) are not in place, simple errors can lead to sharp price swings, financial losses or sanctions by supervisory authorities.

It also reviewed basic compliance matters, including the code of ethical conduct, the Digital Asset User Protection Act and a ban on using undisclosed material information.

Oh Se-jin (오세진), chief executive of DigitalX, said, “High-risk transactions are an area where a single small mistake directly affects customer assets and market trust.” He added, “We will continue to advance our internal control system to create a trading environment that customers can use with confidence.”