Search results for customer damage prevention analysis system
Telecommunications & Media
LG Uplus to run 24-hour response system to block voice phishing during Chuseok holiday
LG Uplus will activate a 24-hour special response system ahead of the Chuseok holiday, centered on its AI-based customer damage prevention analysis system, Secure.AI+. The company will operate a dedicated monitoring system at its Seoul Magok office through the end of this month, strengthening efforts to track and block malicious app control servers. It will warn customers via KakaoTalk alerts and share related information with police through a hotline.
Telecommunications & Media
LG Uplus launches emergency response system to prevent voice phishing over Lunar New Year holiday
LG Uplus said on Wednesday it launched an emergency response system ahead of the Lunar New Year holiday to prevent a rise in voice phishing and smishing. It will step up monitoring from its Seoul Magok office to track and block malicious app control servers. The company said it will keep a hotline with police to share information quickly and respond to blocking requests. It will also warn customers via KakaoTalk alerts and reinforce AI-based spam blocking.
Telecommunications & Media
LGU+ tracks malicious app servers to protect 30,000 customers from voice phishing
LGU+ said on Tuesday it protected more than 30,000 customers who were at risk of voice phishing crimes last year by tracking malicious app control servers run by criminal groups. It said it traced and analysed about 800 servers from February through year-end, identified about 33,000 customers with access traces and provided related information to police. It also operated KakaoTalk alerts and blocked large volumes of malicious app access and spam messages.