AI & Enterprise
KD Lab adds custom AI roleplay to Sokind job communication coaching platform
KD Lab, an AI-based communications training solutions company, said on Sept. 10 it added a custom AI roleplay feature to its job communication coaching platform, Sokind. The company said users can set customer traits and situations they face at work and practise conversations with an AI customer. It said the function broadens personalisation beyond administrator-set scenarios. The feature is being applied first at two domestic life insurers.
