Search results for Ubase Group
AI & Enterprise
Apple, Microsoft AI strategies put to the test as AI cost surge debate grows
Apple and Microsoft face a key month as investors and developers watch whether they can shift perceptions of their AI momentum. Apple’s World Wide Developers Conference runs June 8 to 12 and is expected to highlight on-device AI backed by its chip design experience. Microsoft is expected to unveil more in-house models at its June 2 to 3 Build conference as it leans less on OpenAI. Companies are also voicing growing concern over rising AI costs.
AI & Enterprise
Ubase to acquire voice AI startup ReturnZero, launch end-to-end counselling AI agent in July
South Korean BPO company Ubase Group said on Tuesday it will acquire voice-recognition AI startup ReturnZero. The company said ReturnZero has AI speech recognition and engineering capabilities and a backend server architecture optimised for high-performance, large-volume processing. It said ReturnZero has strengths in speech-to-text speed and competitiveness, including diarization technology, 30 patents and specialised developers. Ubase said it plans to commercialise an end-to-end counselling AI agent in July.
AI & Enterprise
Ubase Group to work with Seoul National University NLP lab to advance Korean context-reading technology
BPO company Ubase Group said on Jan. 29 it signed an industry-academic cooperation agreement with Seoul National University\'s Natural Language Processing Lab and will pursue joint research to advance AI counselling. Ubase said it decided on the collaboration after judging that a linguistic approach to Korean is needed for natural AI counselling. Its AI Application Research Institute, created in December, will take part. The partners plan to secure technology to accurately recognise and process spoken dialogue and to build evaluation metrics reflecting Korean language characteristics such as omission and honorifics.