AI & Enterprise
ServiceNow launches \'Autonomous Workforce\' AI specialists
ServiceNow on Feb. 27 said it has launched an AI “Autonomous Workforce,” a set of AI specialists designed to carry roles, permissions and governance needed for enterprise work and to operate autonomously. The company said it deploys AI specialists with defined roles as a team to handle processes end to end. It also introduced a Level 1 service desk AI specialist and unveiled ServiceNow EmployeeWorks two months after completing its Moveworks acquisition.
