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AI & Enterprise
Salesforce agrees to buy AI customer research startup Listen Labs
Salesforce said it has agreed to acquire AI customer research startup Listen Labs. Terms were not disclosed, but the acquisition price previously discussed was about $2 billion. The deal was confirmed three weeks after reports of talks. Salesforce plans to close the transaction after regulatory approval, within the fourth quarter of its 2027 fiscal year. Listen Labs develops AI agents that recruit participants, run interviews and analyze responses, including digital twin-based simulations.
AI & Enterprise
CrowdStrike adds AI agent identity system to block malicious packages before execution
CrowdStrike has added an identity provisioning system for AI agents to its Falcon platform, along with parallel security investigation capabilities and a feature to block malicious open-source packages before installation. The company unveiled the updates at its annual Falcon 2026 conference in Las Vegas. The new Agentic IdP registers enterprise agents in a single directory and assigns cryptographic identities, while a Continuous Identity system determines access. Registration is handled through Falcon Guardian.
AI & Enterprise
South Korea to launch tailored inspections by personal data risk level
South Korea will begin full-scale, tailored inspections of personal data handling from the second half of this year based on the level of privacy-infringement risk. The Personal Information Protection Commission presented a plan to shift to a prevention-focused personal data management system at a meeting of economy-related ministers on May 22. The government will classify sectors into high, medium and low risk groups and apply differentiated oversight. It will also institutionalise privacy-by-design principles and expand supply-chain controls and related technology research.
