AI & Enterprise
Respondology launches AI agent platform to automate social media comment replies
Respondology has launched Respond, an AI agent-based platform that automatically manages and replies to social media comments, SiliconANGLE reported. The company said more than 97 percent of comments receive no response because answering each one is not feasible. Respond uses AI agents trained in a brand’s voice to classify comments by intent and respond naturally, avoiding formulaic chatbot replies. SiliconANGLE said some users are increasingly resistant to automated brand responses.
