AI & Enterprise
Atlassian wins back record number of ITSM rival customers, steps up pressure on ServiceNow
Atlassian said it won back a record number of customers from major IT service management rivals in the last quarter. CEO Mike Cannon-Brookes said on a fiscal third-quarter earnings call that customers are moving from legacy systems to a more modern, AI-native Atlassian platform. The Register reported the comments were seen as targeting ServiceNow. ServiceNow is also facing pressure from Salesforce, whose CEO said it secured five ServiceNow customers.
