Finance
KB Kookmin Bank strengthens consumer protection framework across loan process
KB Kookmin Bank said it will operate stricter internal management standards across the entire loan process to strengthen financial consumer protection. The measures focus on stronger monitoring using the Consumer Protection Quality Index, improving management systems for financially vulnerable groups, and revamping a consumer-protection pre-checklist. The bank said it will add key credit indicators to CPQI this month to enhance anomaly detection and will expand verification of borrowers’ repayment ability.
