AI & Enterprise
Working engineer cites token limits, quality drop and poor support for canceling Claude
German engineer Niki Reinert said he canceled Anthropic\'s paid Claude plan, citing token usage limits, a decline in response quality and poor customer support. He said the service was fast and reliable at first, but later token limits hit quickly and support replies were slow and unhelpful. Reinert also complained about lost conversation context and repeated token spending, while saying he still liked Claude Code and found some writing tools useful.