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Naver Pay, Kakao Pay, Toss to notify 1.76 million users of unused prepaid balances

Naver Pay, Kakao Pay and Toss will strengthen notifications for prepaid top-up balances left unused for long periods and provide easier refund procedures. The three platforms hold a combined 25.5 billion won in long-term unused prepaid balances, involving 1.76 million users including overlaps. Notification targets, thresholds, validity periods and channels differ: Kakao Pay starts from 1 won after 1 year, while Naver Pay and Toss use 1,000 won after 2 years.