Search results for ASAP
AI & Enterprise
FSS to step up preventive consumer protection, use AI to handle complaints and disputes
South Korea\'s Financial Supervisory Service said rising complaints and disputes and short-term performance-driven sales practices remain key consumer-protection challenges. It plans to strengthen oversight focused on prevention rather than post-incident relief, including launching an AI-based integrated portal for handling complaints and disputes in January 2027. The FSS also cited progress in institutional improvements, dispute mediation, financial crime 대응 using AI, and new monitoring systems for digital finance and virtual assets.
Finance
Financial regulators block 66.36 billion won in voice phishing losses, step up crackdown on mule accounts
South Korea\'s financial authorities said they prevented 66.36 billion won in losses over nine months by sharing suspected voice phishing information and will also move to eradicate mule accounts. The Financial Services Commission discussed the status of the ASAP AI platform with police, the tax agency, watchdogs, security bodies and major banks. Data sharing via ASAP has expanded to telecom firms and investigative agencies under a revised law.
Fintech
Financial Security Institute, three internet banks to develop joint AI model to detect voice phishing
South Korea\'s Financial Security Institute and three internet-only banks - KakaoBank, Toss Bank and K Bank - have developed a federated-learning-based joint AI model to detect voice phishing and will apply it in operations. The institute said the model shares and merges only AI weights, not raw data, combining the banks\' experience with its algorithms. It said detection precision improved by up to 205 percent versus individual models.
