AI & Enterprise
KT renews CSAP certification for AICC solution to step up public sector push
KT said on Wednesday it has renewed Cloud Service Security Certification (CSAP) for its cloud-based subscription AI contact centre (AICC) solution, A’cen. The company plans to support stable AI counselling services in the public sector through 2031. CSAP is a cloud security certification programme overseen by the Korea Internet & Security Agency that evaluates whether security requirements are met for safe use by government and public institutions.