KB Kookmin Bank ran an AI capability-building programme for employees with Microsoft. It aimed to share the latest AI technology trends and workplace application cases, and to spread a culture of using AI across the organisation through hands-on programmes.

KB Kookmin Bank said on June 18 it held AI Connect 2026 with Microsoft on June 17.

The event programme focused on AI use cases directly experienced by frontline departments.

It also introduced use cases for Microsoft's generative AI service, Microsoft 365 Copilot. Participants shared ways to use it linked with collaboration platforms such as Teams, OneDrive and SharePoint, as well as examples of applying it to daily tasks including document writing, data analysis and meeting summaries.

Microsoft supported participants' experience in using AI by providing training on Microsoft 365 Copilot and operating an experience zone. It also introduced global workplace innovation cases and practical application insights, including change management cases and AI agent expansion strategies, together with KT.

An official at KB Kookmin Bank's DT Promotion Department said, "We hope an organisational culture takes hold in which AI naturally permeates the work of all employees beyond the realm of a few experts." The official added, "We will continue to strengthen AI utilisation capabilities to provide customers with a more convenient and differentiated financial experience."