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Scalable AI agents require cross-team collaboration, Dell executive says

Matt Dunphy (맷 던피), a senior vice president at Dell Technologies, said building AI agents is not a solo effort and requires collaboration among data science, security and legal teams to create scalable systems. Speaking at the Dell Technologies Forum 2026, he outlined stages of agent evolution and said workers may soon manage many agents. He also cited difficulties in defining high-value use cases, changing operating models, and preparing IT infrastructure, while stressing token economics and deployment choices to control costs.