Search results for CX Campus
Telecommunications & Media
SKT regains top spot in KCSI mobile satisfaction survey, completes grand slam
SK Telecom ranked No. 1 in the mobile phone category of the Korea Customer Satisfaction Index survey hosted by Korea Management Association Consulting. SKT said on Sept. 30 it completed a “grand slam” by topping the country’s three major customer satisfaction surveys this year, following wins in the National Customer Satisfaction Index in April and the Korea Service Quality Index in July. It expanded customer-experience efforts and applied AI to service and network operations.
Telecommunications & Media
SKT runs \'Visiting Campus\' program, visiting seven universities nationwide
SK Telecom will run its \'Visiting Campus\' program at seven schools nationwide from Sept. 30 to Nov. 4, starting at Chungnam National University. The company will offer career counselling, handset checks and on-site services through a mobile after-service bus. It will also run a survey booth that provides free coffee to participants and gathers student feedback on brand trust and service improvements.
Telecommunications & Media
SKT runs \'0 Week\' aimed at college exam period, boosts coffee and dessert benefits
SK Telecom said on Saturday it will offer tailored benefits reflecting ideas suggested by college students. The company runs \'0 Week\', a monthly program for customers aged 13 to 34, and this month’s theme is the college exam period. June’s program will run from June 8 to 12, instead of the first week. Benefits include discounts at coffee and dessert brands, cultural discounts and prize draws, plus campus visits by the T Membership Coffee Dream Car.