Search results for Blue Pass
Industry
Samsung Electronics expands appliance subscriptions to business customers, citing operating cost shift effect
Samsung Electronics is expanding its home appliance subscription business from households to corporate customers, including public institutions, hotels, medical and financial companies. It launched the \'B2B Samsung AI Subscription\' at a media day marking the second anniversary of its subscription service. The company said subscriptions can reduce upfront fixed costs and provide up to 6 years of free after-sales service, supported by a corporate management service called B2B Blue Pass.
Industry
Samsung Electronics Service wins national service award for home appliance after-sales for second straight year
Samsung Electronics Service received the industry’s top evaluation for home appliance after-sales service for a second consecutive year. The Industrial Policy Research Institute said on Tuesday it selected the company as the winner in the home appliance AS category of the 2026 National Service Awards. The company earned high scores for service value and customer satisfaction, and was also praised for introducing differentiated services in line with changing customer demand.
Industry
Samsung Electronics service centers ranked No. 1 in most admired survey for 15th straight year
Samsung Electronics service centers were ranked No. 1 in the service center category of the “2026 Korea’s Most Admired Companies” survey, Samsung said on Monday. The survey, run by Korea Management Association Consulting (KMAC), selects industry leaders by evaluating six core values including innovation capability and service quality. Samsung has topped the category for 15 straight years since the assessment began in 2012, and this year received the highest scores in all 12 items.