DB Inc. said on Sept. 1 it launched an integrated B2B rewards platform, Reward Hub, that allows companies to introduce and operate rewards and points services without building a separate system.
The company said Reward Hub provides an all-in-one package that includes user participation reward missions, point accumulation and ledger management, a points mall that allows exchanges for mobile vouchers, and an integrated settlement and operations management system. It also supports customer service inquiries that arise during reward exchanges and product delivery.
Companies can connect Reward Hub to existing services and introduce a range of rewards functions without separately building their own points system or product exchange infrastructure.
A DB Inc. official said Reward Hub focuses on reducing the burden of building and operating corporate rewards services. The official said the company will continue to upgrade the service so that more companies can use rewards services more easily and efficiently, expand customer touchpoints and create new business opportunities.