Toss held a collaboration session with OpenAI to strengthen its capabilities in using artificial intelligence (AI).

Viva Republica, the operator of Toss, said on May 25 it held an "AI collaboration session" with OpenAI and ran a hands-on AI workshop.

The event was held on May 15 at Toss' Sinnonhyeon office in Seocho-dong, Seoul. It consisted of lectures led by OpenAI experts and a staff mini hackathon. About 400 employees took part online and offline.

The morning lectures were split for developers and non-developers. The developer session covered how to use Codex to automate team development tasks. The non-developer session introduced how to use ChatGPT Workspace agents to convert repetitive tasks into workflows.

Both sessions were run with live Q&A and practice-focused formats. They were designed so employees could follow the lecture content on site, boosting the potential for applying it to actual work.

The mini hackathon ran in 2 tracks. One focused on designing AI tools themselves, and the other on applying AI to real work processes. Developers and non-developer roles participated together, implementing AI use cases applicable to their work over 2 hours and 30 minutes.

Among the award winners, a "Toss Place menu classification tool" uses an AI agent to automatically classify thousands of merchant product data entries generated daily. The classified data then feeds into analysis of industry trends and store characteristics.

Another award winner was a development tool program in which an AI agent automatically performs tasks from writing code to verifying operation. Both cases were described as meaningful in that they applied AI not as a simple assistant tool but to actual stages of work processing.

Toss plans to continue seeking hands-on programs that apply AI to real business tasks, based on this program. It will also discuss sessions in a hackathon format with OpenAI.

A Toss official said, "Toss is expanding internal learning and external collaboration so it can try out AI quickly and freely," adding, "We will continue to support AI-related attempts and experiments so AI use created by team members leads to changes in services for Toss users."