Korea Post will add warning language and introduce anti-forgery devices to help prevent phishing crimes using forged “mail arrival notices.”
The Korea Post Office under the Ministry of Science and ICT said on Tuesday it has implemented preventive measures to respond to letter phishing crimes that exploit mail arrival notices.
The steps follow a string of reports since Oct. 12 of forged mail arrival notices. Korea Post is adding a warning to the existing notice saying, “Post offices do not ask for resident registration numbers or account information,” to urge users to be cautious.
It has sent procedures to front-line post offices on what to do when a forged notice is found. It is also strengthening prevention activities by distributing phishing caution materials to management offices of apartment complexes and multi-unit buildings.
Korea Post is also pursuing anti-forgery measures. It will develop a plan by the end of this year to print a semi-transparent logo so authenticity can be easily verified. If phishing 피해 is confirmed in the future, it plans to notify the public quickly and prepare additional countermeasures.
Korea Post requested that anyone who suspects a notice has been forged or altered check whether a delivery is actually scheduled through the postal customer center or a nearby post office.
Park In-hwan (박인환), head of the Korea Post Office, said, “We will continue to seek various ways to ensure mail arrival notices are not exploited for phishing.” He said the QR code on the notice is used only to obtain contact information with the recipient’s consent and that no other personal information is collected.