More than 8 in 10 chief information officers (CIOs) worldwide said IT organisations are unable to keep up with the pace of AI agent adoption within companies, a survey showed.
AI platform company Dataiku said on Tuesday it released findings from the “2026 Global AI Reality Report: CIO Edition,” conducted jointly with global market research firm Harris Poll.
The survey was conducted from July 9 to 29 among 685 CIOs at large companies in eight countries, including South Korea.
In the results, 84 percent of CIOs said employees are developing AI agents and applications faster than the IT department can manage. Another 83 percent said they do not have a standardised AI agent lifecycle management framework, while 60 percent said they lack a centralised AI governance system.
The survey also showed difficulties in measuring the results of AI investment. Some 76 percent of CIOs said they do not have a mature return-on-investment (ROI) measurement system for all or most AI projects. Only 28 percent said they continuously measure the operational and business performance of all AI agents.
Pressure from management over AI performance is also increasing. Some 88 percent of CIOs said AI performance would affect their professional reputation and career. Another 76 percent said their role could be at risk if they fail to produce measurable results by the end of 2027.
Among South Korean CIOs, 87 percent said their IT organisations cannot keep up with the pace of AI agent adoption. Only 15 percent said they have a mature ROI measurement system for all or most AI projects.
Florian Douetteau (플로리앙 두에토), chief executive officer of Dataiku, said, “Not only the autonomy of AI agents, but also the systems to manage and control them are important.” He added, “Reliable control is the key to creating sustained AI performance.”