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Finance

AI boosts confidence even in wrong answers, warning on \'cognitive surrender\' spreads in banks

A study found that using AI chatbots can increase confidence in answers, while actual judgment accuracy depends heavily on the quality of information provided. The research, presented at an annual governance and culture reform conference of the New York Fed, drew attention in finance as a new risk to organizational culture and internal controls as AI spreads. Experiments showed participants often followed AI answers regardless of their validity and that response style could shift investment choices.

AI & Enterprise

[Tech Insight] In the AI era, what you know is no longer power

Organisational psychologist and bestselling author Adam Grant says AI is shaking the old formula that rewarded knowing more than others and building deep expertise. In an interview with the Wall Street Journal ahead of his book \"Vibe,\" he said careers now depend on agility because today’s specialisation can become useless tomorrow. Grant said differentiation will come from spotting patterns, linking scattered information and judging what to trust. He urged weekly small experiments and suggested ways to persuade change-resistant bosses.