Finance
Financial sector AI adoption hits 81 percent; profitability hinges on maturity and investment size
Artificial intelligence adoption in financial services has risen to 81 percent, indicating it has effectively become widespread, a survey found. Profitability and operational efficiency gains depended more on organisations\' AI maturity, the level of technological advancement and investment size than on adoption itself. Fintech firms advanced faster than traditional institutions. Machine learning led usage, with rapid uptake of generative AI and agentic AI. Data availability and quality emerged as the biggest bottlenecks.
