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Kakao focuses on everyday AI linking orders, reservations and payments in KakaoTalk

Kakao is prioritising agent services in KakaoTalk that identify user intent and link it to orders, reservations and payments, rather than entering AI infrastructure such as data centres and GPU cloud. CEO Chung Shin-a outlined a plan to start with food delivery through a Coupang Eats tie-up and expand to commerce, reservations and travel. Kakao aims to raise monthly AI users to 10 million by end-2026 and begin monetisation via fees and subscriptions in 2027.