Finance
KakaoBank upgrades fraud detection system to use AI to stop voice phishing
KakaoBank said on Thursday it will strengthen financial crime prevention technology by using AI and a telecom authentication solution to protect customer assets from increasingly sophisticated voice phishing and other non-face-to-face fraud. It introduced the SurPASS telecom authentication solution and selfie verification to upgrade its voice phishing response. It will also apply AI-based detection that analyzes customers\' call patterns to produce a risk rating and trigger additional reviews by its fraud detection system.