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Telecommunications & Media

LG Uplus to start USIM updates and free replacements from April 13

LG Uplus said on April 12 it will begin USIM updates and free replacements for all customers from April 13 to provide safer telecom services. The move applies a new security system that introduces random numbers into the subscriber identity number (IMSI) framework. Customers can check eligibility on the U+one app and the company website, with online updates available for some. Store service will be handled by reservation, with added staff deployed and support extended to welfare centers and active-duty soldiers.

Telecommunications & Media

LG Uplus to run reservation system for SIM update, free replacement

LG Uplus will run a store-visit reservation system through its U+one app and website so customers can receive SIM updates and free replacements more conveniently. The company will roll out SIM updates and free replacements to all customers in phases from April 13. Customers can book a store, date and time slot from April 8. LG Uplus said it aims to reduce inconvenience from concentrated inquiries and visits.