KB Kookmin Bank introduced a service that allows customers to apply by mobile for payment of inheritance deposits without visiting a branch. It links processes such as submitting inheritance-related documents, obtaining co-heir consent and paying out deposits through non-face-to-face steps, expanding inheritance work that previously centered on branches to mobile.

KB Kookmin Bank said on Nov. 15 it launched a "non-face-to-face inheritance service" available on its mobile banking app "KB Star Banking".

The service is the first in the banking sector to link the issuance and receipt of documents needed for inheritance and the co-heir consent process through non-face-to-face steps. Previously, customers had to visit a branch to receive payment of inheritance deposits, but they will be able to proceed with the relevant steps on mobile if they meet certain requirements.

It is available when the total amount of KB Kookmin Bank inheritance deposits under the deceased depositor's name is 10 million won or less. One heir aged 19 or older can apply as a representative, and some products may be excluded from non-face-to-face applications.

Applicants can submit inheritance-related documents through "Kookmin Wallet" on KB Star Banking. The service is designed so users can handle everything on mobile, from checking the inheritance amount to submitting co-heir consent forms and payout application forms.

KB Kookmin Bank expects the service will help reduce the burden of preparing documents and visiting branches during the inheritance process.

A KB Kookmin Bank official said, "We will continue to expand digital financial services that are easier and more convenient to use from the customer's perspective."