A major outage at human resources and payroll management software company Workday prevented employees at some companies from accessing their accounts, the San Francisco Chronicle reported on Nov. 13 local time.
Workday switched some systems into inspection mode while it worked to resolve the issue, the report said. As a result, some employees at affected companies were unable to log into Workday or process work.
Workday explained that the outage began after it discovered a problem while testing a backup system. It said the issue caused some information to become inconsistent and users could face errors when accessing accounts or processing work.
Workday said it is looking for ways to restore service and apologised. It added it would provide updates every 30 minutes.
Around 11,500 organisations worldwide, including major retailers such as Target, Walmart and Nordstrom, use Workday software for payroll, hiring, benefits and leave requests.
Chi-gyu Hwang
delight@d-today.co.kr