OpenAI has launched a payment feature called ChatGPT Wallet that lets its AI agent Dot buy goods on a user’s behalf, CNBC reported on Thursday.
OpenAI developed ChatGPT Wallet in cooperation with American Express, Mastercard and Visa, the report said. Users enter card details once, tell Dot to find items to buy and approve each purchase after identity verification. Existing credit card rewards and protections remain unchanged.
Dot does not directly access user card information. Payment networks provide Dot with a "payment token" that includes a card number, security code and expiration date that can be used only for that transaction.
ChatGPT Wallet will be offered first to Pro subscribers aged 18 and older in the United States. OpenAI will not charge transaction fees at the initial stage. It will focus first on building relationships with merchants and establishing itself as a shopping platform.
OpenAI introduced an "instant checkout" feature last fall but soon changed direction. Instant checkout focused on letting users buy items directly within the ChatGPT chat window without leaving it. OpenAI launched a shopping feature in March that made product search and comparison easier.
Chaya Nayak (차야 나약), OpenAI head of monetisation and payments products, said, "If someone has found an item they want to buy, the next step is to take them through to completing the purchase."
ChatGPT had more than 1.2 billion weekly active users and close to 100 million paying users as of the end of the third quarter.
OpenAI views agent commerce as still at an early stage and also released tools and guidance for companies. The guidance includes ways to prevent merchant websites from accidentally blocking OpenAI agents.