Microsoft's Outlook email service suffered an outage that prevented users from accessing their inboxes, TechCrunch reported on Nov. 12 local time.
The outage initially affected the United States and the Americas, the report said. It later expanded to "all regions."
Microsoft did not disclose a specific cause. The company said it was providing updates in the admin centre, but the admin centre was not accessible at the time of publication, TechCrunch reported.
Microsoft posted a notice on X for users who could not access the admin centre. "Load has increased on some infrastructure. We are redistributing connection traffic to infrastructure across the world to spread the load," it said.
Microsoft also suffered a major outage in September. Its Microsoft 365 suite, including Outlook, experienced disruptions for several days. The company said users were unable to access services due to an issue with "core authentication configuration."
It is not confirmed to what extent the latest outage is affecting other services.
Chi-gyu Hwang
delight@d-today.co.kr