AI & Enterprise
Dell says enterprise AI edge lies in operating model and in-house knowledge
Companies seeking to boost competitiveness by adopting AI should focus less on securing the latest models and more on using their work methods and unique internal knowledge, a Dell Technologies executive said. John Roese said firms that introduce AI agents without changing how they operate are unlikely to achieve expected results. Dell has used autonomous AI agents internally for about 2 years and is documenting employee expertise into skill files to guide AI outputs.
