AI & Enterprise
Salesforce integrates Claude with Slack and Agentforce 360
Salesforce said on Wednesday it has enabled two-way integration connecting Anthropic\'s AI assistant Claude with Salesforce\'s collaboration tool Slack and AI agent platform Agentforce 360. The integration was implemented through Anthropic\'s Model Context Protocol, which standardises access to external data and tools. Users can search Slack conversations in Claude, draft meeting agendas or plans and automatically share documents back to Slack. Salesforce said the model runs within its Trust Layer.