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Using AI at work can increase workload as staff spend time reviewing and editing, survey finds

AI is simplifying office workers’ document writing and coding, but a survey found it can take more time to review and edit the output, raising questions about productivity gains. Use.AI surveyed 8,316 working-AI users across regions including the United States, Britain, the European Union, Canada and Australia. Many said AI helped produce documents, slides and code. But respondents reported passing on work without reading it, receiving AI output needing fixes, and delays in decision-making.