AI & Enterprise
AI counselling: How answers shift with questions when comparing ChatGPT, Grok and Gemini
As AI is increasingly used for personal and mental health counselling, interest is growing in how answers change with question design. A University of Luxembourg team analysed how ChatGPT, Grok and Gemini responded as counselling clients using a method combining open-ended probing and psychological scale items. ChatGPT and Grok tended to report milder symptoms when scales were presented at once, but anxiety-related scores rose when items were asked sequentially. Gemini scored high in both formats.
