AI & Enterprise
Nine in 10 sales organisations adopt AI agents; tech fragmentation hurts performance
Salesforce released its State of Sales report on Tuesday based on a survey of 4,050 sales professionals in 22 countries including South Korea. It found 90 percent of sales organisations already use AI agents or plan to adopt them within two years. In South Korea, 86 percent of users said AI agent investment is essential. The report also flagged fragmented tech stacks, with most teams using multiple separate solutions.
