AI & Enterprise
AI era IT services firms must learn by doing and share know-how with clients
An SK AX executive said IT services companies in the AI era should gain hands-on experience and share the resulting know-how with clients. She said competitiveness is moving from how many people are deployed to what value is structurally created through AX, which can reshape pricing, delivery models and workforce structures. She also pointed to imbalances between rapid AI-driven change and industry constraints, and called for new pricing standards and standard contracts.
