AI & Enterprise
ServiceNow launches \'Autonomous CRM Engine\' to cut CRM migration time
ServiceNow said it has introduced its \'Autonomous CRM Engine\', an AI-based tool designed to cut customer relationship management system migration time from months to weeks. The engine analyses a company’s existing CRM environment, proposes improvements to business processes and automatically deploys redesigned workflows on the ServiceNow platform. ServiceNow is initially targeting Salesforce customers and plans to expand to users of other vendors.
