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Major financial firms move to block access by personal AI agents, citing deposit flight risk

Citigroup and Bank of America have blocked AI agents from accessing customer accounts, the Financial Times reported, citing concerns that bots could shift funds to seek higher returns and drain deposits. Citigroup said it does not allow third-party AI agents to log in or trade directly on its platforms. Bank of America CEO Brian Moynihan signalled limits will remain until responsibility for AI-approved payments is clarified.